How to access the SSN services you need

It’s important to remember that there are various ways you can access the NHS, depending on your individual health concerns.

If you have aches and pains or generally feel unwell you shouldn’t wait for it to get worse and has a comprehensive guide to conditions, symptoms and treatments, including what to do and when to get help.

You can also get expert advice from NHS 111 and your local pharmacy team can help you relax and give you access to over-the-counter medicines – and no appointment is needed.

There is also a range of healthcare expertise available via general practice and minor injury units.

When you contact the NHS, your health needs will be assessed to ensure the right care can be offered as quickly as possible. For more urgent problems, NHS 111 is always available online, including via the NHS app, which may include directing you to an emergency room.

The NHS 111 online service will ask you a series of questions about your health problem to guide you towards the right treatment.

Depending on your situation, the NHS 111 online service will direct you to a local service who can help you, put you in touch with a nurse, pharmacist or doctor’s office and tell you how to get the medicines you need or give you advice on how to get there. self-care.

Sunil Kochhar, pharmacist at Regent Pharmacy in Gravesend, Kent, said: “They’ve been in this industry for over 20 years and we’ve had people want treatment from us – they may even be referred to us by their GP practice.

“So if you call your GP with a sore throat and it’s a minor illness, the GP team can refer you to the pharmacy for a consultation with a pharmacist, rather than just walking into a pharmacy – and the outcome will be retransmitted to the GP, and to yours [medical] Notes.”

Pressures on the NHS tend to increase during the winter months due to respiratory illnesses caused or aggravated by cold weather, coupled with a higher incidence of seasonal illnesses including flu and norovirus.

But the NHS message is clear: if you’re concerned about your health, don’t delay and get the care you need.

Sultan Dajani, pharmacist at The Priory Community Pharmacy, Dudley, West Midlands, says pharmacies offer β€œan extremely important service. You can see us in minutes and we provide 13 clinical services.”

He added, “We’re open on weekends, lunchtimes, and have phone support and an online presence.”

Find your nearest pharmacy at:

For NHS 111 online, go to or use the NHS app

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